yes, i would start by putting the SM #s back to their defaults.
Try another display and get the values off of that.
Use the consumer controls when ever possible.
Perhaps you had the display on a preset color temp setting that was too far off of D65 to be pulled in via the user menu controls ??
If you are still having problems, send me a brief (and to the point) email and I will forward it to Samsung for you. Im sure they would also have a copy of the default values. Please indicate which menu tree you were in where you accessed and adjusted the WB service menu parameters.