turn everything off and reboot the PC.
Then turn the QD On.
Go into Device manager / hardware and look for the QD. It will be labelled as a USB Device and assigned a port.
Once you get the port #, then start the CP software. IT IS IMPORTANT that after you start the CP software that you DO NOT TOUCH the QD anymore.
Now select the signal generator AND THE COMM port, and then hit the test button.
Select the window option, RGB, and the resolution.
You will be good to go.
