Samsung Demo Mode

[Anonymous]

I had a client just text me that he was wiping the screen on his Samsung plasma and all of a sudden it went into demo mode.

Anyone seen this before? Saw some procedures to take it off demo mode, but will this wipe the settings on the display? I wish Samsung had lockable settings….

I am 600km away from the client and no way of going back in some time. I have all the settings noted down and he has a copy, but I don’t think the client is too happy to key in those settings as its 2D and 3D and with the 10point greyscale.

It is a PN-64D8000.

[Anonymous]

Any feedback on this guys? The client has keyed in the settings but believes that the blacks are now grey.

[Anonymous]

So is it your fault he messed up his own tv? 🙁

[Anonymous]

Some of the sets have a black level setting … and one might elevate blacks … check that.

regards

[Anonymous]

@Michael TLV 3800 wrote:

So is it your fault he messed up his own tv? 🙁

Good one Micheal:) Will get him to check on the black level setting. I’m pretty sure I passed that to him.

This is a fussy customer. Someone (something he heard in a local forum) told him that there is a way to back up settings on a Samsung from the EEPROM that I can flash back if something like this happened. I did not know that the Samsungs could do that to save settings that can be reflashed.

[Gregg Loewen]

hi V
I have not heard of this reflashing process.
Tell him that there was a reason why you documented all the settings and this is the very reason why you documented. Tell him that he should be very happy that he hired a professional such as your self that would go beyond the necessary to do the documentation.

Gregg

[Anonymous]

Thanks Guys..

[Author]

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