Tint control not appearing when watching Netflix with wireless USB adapter
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I calibrated a Samsung LN55C650 this week for HDMI-1/2 Cal Day/Night. The client wanted to know how to adjust picture settings when watching Netflix (Samsung USB wireless adapter attached directly to the TV’s USB port) which I wasn’t really familiar with. In trying to access the picture settings I finally figured out that I had to use the Tools button on the remote and then select Picture when that came up and then go into the settings menus from there. That seemed to work to his satisfaction since he could now easily select Cal Day/Night from there for watching Netflix movies.
I didn’t notice whether this was the case at the time I was there, but the client now reports that when he’s watching Netflix the Tint control is not appearing in any of the adjustments menus ( including Cal Day/Night), but all the other adjustments, e.g., backlight, contrast, etc, are available. The Tint control appears to be missing from the settings only when he’s watching Netflix, not when he goes into the settings menus if he’s using either the HDMI 1 or 2 inputs (cable, blu-ray).
Has anyone encountered this before? Know a fix, or if there is anything the client can/should do about it?
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